RETURN POLICY
If for any reason your purchase does not live up to your expectations, please return it in original, unused condition for an exchange or credit toward another purchase.
RUSH CHARGES may apply if you need us to move your order to the front of the production queue. The minimum rush order charge is $25.00.
PAYMENT & SHIPPING INFORMATION
We accept Visa, Mastercard, Discover, and American Express. We charge your credit card only when your order is ready to ship, and we will email you any available tracking information after it ships. If you wish to pay by check, we will ship your order as soon as your check has cleared our bank.
We charge 8.75% sales tax for shipments within California.
Domestic shipping is by U.S. Priority Mail or UPS Ground. Please note that C.O.D. is only available in combination with U.S. Priority Mail.
Select U.S. Priority Mail for 2- to 5-day delivery, and for all military and PO Box addresses. This charge includes insurance and delivery confirmation.
UPS Ground delivers in 5 to 7 business days outside of California, or 1 to 3 days in California.
International orders ship only via U.S. Global Priority Mail and will take longer than domestic shipments. We will contact you with shipping charges and estimated delivery time. Orders are also subject to export duties and and other fees levied by the country of destination. Below is a list of countries to which we ship:
Argentina; Austria; Australia; Aruba; Barbados; Belgium; Bermuda; Brazil; Bahamas; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Finland; Fiji; France; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; New Caledonia; Netherlands; Netherlands Antilles; New Zealand; Norfolk Island; Norway; Panama; Peru; Papua New Guinea; Philippines; Poland; Puerto Rico; Portugal; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Turkey; Trinidad and Tobago; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)
We insure every shipment.
Thank you for your interest in our handmade leatherwork!
All text and images on www.handmadenleather.com ©2003-2007 by Ed Livingston and Christine Kennedy. Logo art drawn by Cynthia Scheaffer. Ossa Ravenhead and Alchemist Rex are registered trademarks and designs of Alchemy Gothic. Gargoyle is a registered design of Mobtown, Inc.
Unless indicated, all our designs are handmade from top-grain leather.